EFFECTIVE AUGUST 20, 2026

Cancellation and Refund Policy

Creator packages are monthly services billed through Square. Clipper applications and membership are free.

Creator subscriptions

Creator plans renew monthly until cancelled. A cancellation stops future renewals and does not ordinarily reverse a charge for a billing period that has already begun.

How to cancel

Request cancellation through the Operations Manager in the official KlipCrew Discord or through your private status page. Include your creator reference and Square receipt or order number. Do not send full card information.

Refund requests

Because production capacity is reserved and work may begin immediately, completed work and billing periods already in progress are generally non-refundable. KlipCrew will review duplicate charges, confirmed billing errors, non-delivery caused solely by KlipCrew, and refunds required by applicable law.

Service changes

If KlipCrew cannot provide a material portion of a paid package, we may offer replacement production, an account credit, a prorated adjustment, or another reasonable remedy based on work already completed.

Clipper fees and payouts

There is no clipper signup or monthly fee. The disclosed 10% platform fee is deducted only from approved performance payouts. Payout disputes should be submitted within 14 days after the status change, with the campaign code, clip URL, and supporting analytics.

Processing time

Approved refunds are returned through the original payment provider when practical. Bank and card processing times are controlled by the payment provider and financial institution.